Privacy Policy
Last updated: March 30, 2026
1. Introduction
ShoverHub ("we", "our", or "us") operates the Hostel Manager mobile application and website. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our app and website.
2. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
- Account Information: Name, email address, and contact details when you register.
- Property Data: Information about hostels and PG properties you manage.
- Tenant Information: Details of tenants including name, address, and document ID.
- Payment Information: Billing and payment records for tenants.
- Usage Data: Information about how you access and use our app.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our service
- To manage your account and property listings
- To process tenant onboarding and billing
- To provide customer support
- To monitor the usage of our service
- To detect, prevent, and address technical issues
4. Data Security
The security of your data is important to us. We strive to use commercially acceptable means to protect your personal data, but no method of internet transmission is 100% secure.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
6. Your Data Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
To exercise any of these rights, contact us at contact@shoverhub.com.
7. Account Deletion
To delete your account and all associated data:
- Send an email to contact@shoverhub.com
- Use the email registered with your Hostel Manager account
- Subject line: "Delete my Hostel Manager account"
Your data will be permanently deleted within 7 days of verification.
8. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse all cookies.
9. Third-Party Services
We may employ third-party companies and services to facilitate our service, such as Google Play Store for app distribution. These third parties have their own privacy policies.
10. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: contact@shoverhub.com
- Website: https://shoverhub.com